Key Job Responsibilities and Duties:
- Maintaining and strengthening the risk and compliance operation: Implementing, and contributing to oversight and improvement of the Insurance Risk and Compliance program. For some non-insurance related areas this will mean collaborating with Booking Holdings compliance and risk functions
- New product development: Understanding the viability of new insurance products from a regulatory and risk perspective in partnership with legal, to provide advice to 1st line product insurance managers and product teams.
- 2nd Line Risk Oversight: Reviewing and updating frameworks to oversee 1st line activities, such as new product development; customer service, claims, complaints, sales, product disclosures, etc.
- Regulatory compliance: Maintaining the portfolio of licenses and regulatory relationships that allows distribution of insurance across Booking.com.
- Regulatory trends: Market monitoring of regulatory trends to ensure continued compliance, coordinating responses to regulatory changes, and being the first point of contact for group compliance’s regulatory change management programme.
- Partnership and escalation with Legal: Work closely with legal counsel on external regulatory reviews and complex issues referral.
- Employee competence and integrity: Oversight of employee competency requirements, incident reporting, employee training and rollout.
- Complaints management: Assisting the Insurance Complaints Team with regulatory response and oversight of customer complaints to regulators / ombudsmen.
- General compliance: Working with the Booking Holdings organisation on Data Protection, FinCrime, and Corporate Compliance related topics.
- Risk Control: working with the wider group risk management team to appropriately integrate with enterprise risk, and coordinate risk assessments and mitigation actions within the insurance vertical.
- Compliance governance and reporting: coordinating the programme of insurance compliance and risk meetings, and preparing the relevant briefing materials and reports.
Role Qualifications and Requirements:
- 2nd line of defence risk or compliance experience, within a regulated environment (preferably insurance)
- Experience in managing interactions with regulators / ombudsman
- Experience of working in an insurer, MGA, or insurance intermediary/broker (desired)
- Knowledge of insurance regulation across multiple jurisdictions (desired) including UK, EU, US and APAC markets
- Experience in the design and launch of new insurance products, with global rollouts (desired)
- Ability to work in a technology company, with an understanding of product management and build (desired)
Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms! So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:
- A great, brand new office to in the heart of Amsterdam
- 29 days’ paid holiday plus bank holidays
- On-site meals, coffee, and snacks, including healthy and vegan options, daily
- Health & well-being benefits such as mental health support, access to health insurance, etc.
- Employer contribution pension
- Industry-leading parental leave and adoption leave
- From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent
- Great discounts on accommodation, car rentals and other group benefits
- Carer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.
- Hybrid Working (NL): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work, as well as up to 20 days per year to Work from Abroad* (subject to terms and conditions)
At Booking.com, we’re constantly growing and we want to provide resources to help grow your career.
- Free access to online learning platforms
- Development and mentorship programs to support career growth
- Access to trainings and workshops
- Team development opportunities
Please submit your application via the ‘Apply Now’ button above, your details will be reviewed by one of our Recruiters.
Your Recruiter will discuss the full interview process and they will ensure that you are fully prepared for each stage of the interview process.
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
