They also support the implementation of an effective rhythm of business both within the Fintech Legal team and cross departments and business units to achieve the shared objectives and mitigate key dependencies. The Sr Project Manager, Legal Operations will partner with the different teams in the Company to ensure the right tracking of the key initiatives deliverables and KPIs within the departments. Also they will support the adoption of Company wide processes within their department (eg. Quarter Operational Reviews, Strategic Portfolio Management tracking, Planning and Budget, etc).
The Sr Project Manager, Legal Operations acts as a support for all the yearly planning activities, as well as the execution of the planned activities after budget submission.
This role may also get involved in a strategy workstream, end-to-end activities of a project or change management initiatives.
Craft methodology and standards:
Apply structured methodology to implement an effective way of running business as usual operations and to make it easier for the teams to work and achieve objectives.
Support the scoping, design, execution of the processes and key initiatives to run the business and the organization
Positively and proactively contributes towards the craft, including being available to coach others, share best practices or participate in events or projects
Process Excellence
Execute thoughtful, yet simple, processes to increase efficiency and productivity.
Implement the optimization of business operations by driving adoption of standardized processes across the departments to increase efficiency and effectiveness while also simplifying where possible
Planning
Support annual and ad hoc planning processes within the department, by working closely with each sub-departments and collaborate with Finance & FP&A for a budget definition and resource allocation.
Cadence
Support the preparation and facilitation of business reviews (monthly, quarterly, mid year), including managing follow up and ensuring actions are tracked and delivered.
Performance management
Implement the measurement, reporting and analysis of performance (vs. KPIs), creating and automating reporting and performing analysis where possible.
Stakeholder management
Effectively collaborate with various teams, departments, and stakeholders. Acts as a central point of contact, streamlining processes, fostering teamwork, and driving operational efficiency.
Ability to influence up to Director level and productively interact with Sr Director level.
Qualifications & Skills:
- A legal qualification or equivalent exposure to legal industry or practice is likely to be required to be effective in role.
- 5 - 8 years experience in legal project management ideally within law firms or similar working on banking & finance or fintech projects.
Craft skills: basic process management and problem solving skills including experience with project / change management approaches and phases. Preferably having a solid data and insights analytical skills, comfortable in facilitating effective governance and business as usual initiatives
Proven experience using project and task management software and tools, such as JIRA, Asana, Confluence or Trello.
Have a basic business and good financial understanding, independently use quantitative and qualitative data to drive decision making.
Ability to tell a clear story with data/insights. Have a good financial background to be comfortable in understanding business and financial metrics and identify key insights for decision making purposes.
Ability to identify challenges and opportunities and recommend solutions/actions.
Change Management basic background.
Be able to effectively communicate with people of diverse background and seniority while building and maintaining lasting relationships. Skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders.
Strong interpersonal skills focused on collaboration. Building and maintain lasting relationships and connections with diverse teams, across the organization and outside
Highly organized and structured in order to make sure all processes run smoothly and in a reliable manner.
Able to influence (senior) management and groups.
Solve complex problems under minimal supervision. Able to break up a complex problem into actionable and easy to understand solutions. As well, they should be hands on and drive solutions to problems in partnership with the involved parties.
Be able to ensure that outcomes of the processes and the BAU initiatives are in line with internal partners needs and expectations
Further traits look for:
Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).
Curiosity, flexibility, and a creative, pragmatic approach to problem-solving.
Confidence with collaboration.
Ability to influence stakeholders at all levels.
Proactivity, resilience, and a drive to deliver results.
Strong judgment with attention to both the big picture and key details.
Courage to take a stance and make tough decisions.
Team-oriented, self-aware, and a good listener.
Agility in prioritizing and meeting deadlines.
Forward-thinking, with a focus on emerging legal and policy issues.
As a team, we believe in:
Being integral to decision-making, shaping Booking.com’s future.
Supporting Booking's mission to make travel accessible, fostering openness and curiosity.
Offering opportunities for team members to explore new areas or specialize.
Providing holistic, integrated legal and public affairs advice.
Continuously improving Legal Operations, innovating, and sharing best practices.
Learning from mistakes and embracing growth.
Working collaboratively with a sense of humor and enjoying the journey together!
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Application Process:
Let’s go places together:
Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
