Bank Of America Lead Operations Representative 

India, Tamil Nadu, Chennai 

853422773

Responsibilities:

• Efficiently process assigned transactions relating to Imports / Exports.
• Support business objectives in Trade Finance area and align activities with Business Strategy.
• Ensure compliance with reporting / response deadlines.
• Responsible for ensuring adherence to laid down Internal, Compliance and Regulatory guidelines.
• Responsible for maintaining good rapport with branches.
• Timely resolution of queries and follow-up on exceptions.
• Regular interaction with related Stakeholders for job related activities.
• Preparation of Internal and Customer related MIS as per the requirement.
• Contributing towards department efforts in the areas of constant process improvement, improving productivity.

Graduate/MBA from a reputed institutes with about 5 to 6 years’ of experience in operations processing in a bank.

• Effective verbal and written communication skills.
• Ability to work in a team and within stiff time deadlines.
• Good Analytical and Inter-personal skills.
• Good Computer skills.
• Quality conscious and having flair for constant process improvement.
• Ability to manage volumes with accuracy.
• Ability to cope with pressure during rush hours.