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KLA Customer Engagement Applications Engineer - FAST 
United States, Arizona, Chandler 
853065893

31.07.2024

RESPONSIBILITIES

  • Responsible for providing technical applications support for the development and implementation of KLA SS11k products in customer fabrication facilities.
  • Makes presentations on all aspects of products. Be responsible for acceptance test, customers training, recipe setup, project execution, and related activities.
  • Provides follow-up support in disseminating technical information on specific applications.
  • Drive penetration, share and adoption of product with customer.
  • Escalates field apps issue to division and follow up for issue fix.
  • Works together with KLA service engineers to troubleshoot and identifying tool problems and help to issue and drive POA’s (Plan Of Action) as part of 7-step problem solving methodology.
  • Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Assists sales staff in assessing potential application of company products to meet customer needs.
  • Reports regional requirement and updates to product division.
  • Works with customers and division to maximize the benefit of wafer inspectors Generate BKM and publish technical paper.

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years