SAP Senior Solution Advisor Commerce Cloud - Northeast 

United States, Pennsylvania, Newtown Township 

847985605

RESPONSIBILITIES

• Showcase expertise as a subject matter advisor in the commerce industry to prospective customers and be an expert in SAP Commerce Cloud and associated CX AI solutions for Commerce.
• Contribute to sales and marketing events, both on-site and remote, such as NRF and SAP-run marketing events.
• Provide support for analyst discussions and presentations in the commerce domain.
• Partner with sales, customer success, and business development teams to comprehend customer-specific commerce requirements.
• Support RFx programs with prospects and customers
• Design and architect solutions aligned with customer requirements within the commerce ecosystem, encompassing order management systems, CRM systems, customer data systems, and marketing systems.
• Offer Solutions Advisory support by delivering digital assets, out-of-the box or customized demonstrations tailored to the customer's commerce environment.
• Act as a liaison between sales and product engineering teams to convey feedback on product enhancements, feature requests, and market requirements within the commerce space.
• Provide post-sales support for the adoption and utilization of solutions through detailed hand-offs, business reviews, product updates, and solution clarifications.
• Stay current on commerce technologies, industry trends, and competitive landscape to ensure the relevancy and competitiveness of offered solutions.
• Support internal teams and alliance partners, and lead thought leadership projects to enhance team processes and products.
• Develop and promote innovative solutions for the team, customers, and prospects.
• Be a mentor and a coach.

EXPERIENCE

• Minimum of 3-5 years of experience working with enterprise commerce customers in Direct to Consumer, Retail, and B2B as a Presales Engineer/Consultant or Solution Architect.
• Working knowledge of Cloud, Hosted Services, SaaS/PaaS models, cloud-based networks.
• Experience in headless/composable, SEO, POS, order management, omni-channel solutions, and understanding the relationship of commerce to other solutions in the eco-system.
• Demonstrated ability to present to business and technical C-suite decision-makers.
• Technical architecture, integration, and security expertise would be advantageous.
• Proven capability to manage virtual as well as in-person customer meetings.

We win with inclusion

Philadelphia