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Solution Advisor Senior Specialist, HCM – Northeast Market Unit
What you'll do:
As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.
· Provide deep solution-specific expertise to support new sales and adoption for key customers
· Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
· Evaluate account qualification criteria to determine further investment in pursuing opportunities
· Establish yourself as a thought leader within the account team and fine-tune account strategy
· Collaborate with the team in creating overall themes and competitive differentiation
· Conduct vigorous dry runs on strategic deals and customer engagements
· Transition engagement to implementation partner/ Services teams effectively
· Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
· Leverage digital assets throughout the customer engagement, including demos, presentations, and other content
· Focus on one or more of the following areas: Core HR and Payroll, Benefits and Administration, Talent Management and Optimization, Workforce Management, Employee Experience Management, HR Analytics and Workforce Planning
What you bring:
· 5+ years of relevant presales OR Human Capital Management experience involving customer installations or as a practitioner.
· Strong expertise with Core HR and Payroll is preferred
· Working knowledge of SAP On-Premise Payroll is valued
· Extensive knowledge/background in Human Capital Management end-to-end business processes
· Focus on creating compelling storylines and themes for customer interactions
· Experience exercising creative problem-solving and pivoting to respond to questions, objections, and use cases.
· Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
· Passion and energy in all customer interactions
· Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
· Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
We win with inclusion
Philadelphia
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