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Samsung Director eCommerce Category Management Mobile Enhancements 
United States, Arizona, Prescott 
847107089

04.05.2024

Role and Responsibilities

  • Driving actions and initiatives to improve the customer experience within assigned categories/projects, working closely with technical, merchandising, and marketing teams to execute.
  • Work closely with Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands.
  • Conducting data analysis to understand key performance indicators and developing action plans based on insights.
  • Monitor sales trends and work closely with business planning track progress to targets and develop gap closure plans if falling short of growth targets.
  • Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed / requested.
  • Developing and executing strategies to maximize business profitability and expansion opportunities.
  • Coordinating cross-functional teams to ensure successful project implementation.
  • Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
  • Conducting financial analysis to meet or exceed revenue and profitability targets.
  • Coordinate with key internal teams (e.g., Carrier Account Teams) to align on joint activities / promotions to maximize business.
  • Create promo copy, aligning with legal, and drive execution on site and across marketing channels
  • Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion.

Skills and Qualifications

  • Bachelor's Degree with 8+ years of experience in eCommerce and/or related industry. MBA Preferred
  • Strong leader, able to deliver results by partnering with stakeholders across all levels of the organization
  • Demonstrated experience driving business execution and delivering against revenue and profit targets
  • Self-starter, able to proactively identify opportunities and lead teams to implement
  • Demonstrated success in a high-pressure and fast-paced environment with ability to respond to changing priorities without loss in performance or productivity
  • Ability to lead cross-functional teams and drive influence across many levels of the organization
  • Microsoft Standard Office Suite and advanced expertise in PowerPoint and Excel
  • Management Consulting experience preferred