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3M 3M eCommerce Director 
United States, Minnesota 
206593937

05.05.2024

The Impact You’ll Make in this Role

  • Set strategy, roadmap and execution for key technology across customer-facing eCommerce, and Order management processes.

  • Accelerate the re-platform of B2B commerce platform and build out a strategy for subscription, services, B2C and DTC models etc. as well working closely with businesses.

  • Lead IT and process teams that support and deploy key capabilities across customer-facing eCommerce processes.

  • Work across multiple teams in a fast paced and high-visibility environment to ensure successful customer process operations for 3M with 10B+ sales flows.

  • Develop 3M’s next generation eCommerce platform based on strong process design, solutionroadmap and architecture, development, and program management efforts.

  • Manage resource allocation and deliverables for the global eCommerce organization, ensuringdelivery teams productivity and the quality of output using a metrics-driven approach.

  • Improve, optimize and monitor our Agile processes and development practices with industrystandards.

  • Develop and implement resource planning for priority programs, ensuring on-time delivery ofrelease goals, scope, and timelines within budget.

  • Foster growth, training, capacity, and capabilities of assigned process and development teams,including both internal resources and external contractors globally.

  • Guide process and development teams on design, development, and best practices, fostering thenext generation of technology leaders at 3M.

  • Work closely with our architecture team to deliver scalable, secure, sustainable developmentinitiatives, with a proactive focus on reducing technical debt.

  • Identify opportunities for innovation and quality improvements with the mindset of simplify,optimize and modernize.

  • Advocate for modular, well-documented software architecture and design, with an emphasis onefficiency, scalability, and future maintainability.

  • Strong project management skills, excellent negotiation skills, and the ability to influence others.

  • Balance and prioritize multiple projects in a fast-paced and complex environment.

  • Coordinate and influence resources outside of direct management to support strategies andinitiatives.

  • Communicate complex information to business audience and inspire business and IT teamsthrough strategic thinking and innovative mindset.

  • Champion a culture of commitment, accountability, teamwork, and operational excellence


To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

  • Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution

Additional qualifications that could help you succeed even further in this role include:

  • Master’s degree in engineering, Computer Science, or related field.

  • Seven (7) years of eCommerce platform design and development experience with strong business and IT acumen in a private, public, government or militaryenvironment

  • Five (5) years of experience in leadership roles leading large, globally dispersed teams of over 50 talents in a private, public, government or militaryenvironment

  • Three (3) years of experience in Customer processes (Sales, Marketing, Order Management, e-commerce, Services, and Subscriptions) in a private, public, government, or military environment

  • Professional or Associate Technical and/or PM Certifications desirable.

  • Solid background and understanding of complex customer facing applications, cross functional process and systems, including Marketing Technologies, eCommerce and ERP.

  • ERP deployment and ERP process knowledge is a plus due to heavy integration to front-end commerce platforms.

  • Robust background in modern technical processes and methodologies.

  • Proven track record of success leading eCommerce platform and teams in a dynamic, rapidlychanging entrepreneurial environment.

  • Strong analytical, conceptual, and problem-solving abilities.

  • Strong leadership in talent development, resource, and budget management globally.

  • Excel in effectively communicating across multiple levels of the organizations.

  • Ability to work through ambiguity in a highly visible and high-pressured environment.

Work location:

  • Work Your Way Eligible (Employee choice to work remote, on site, or hybrid)

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.