Salesforce Business Process Senior Analyst 

United States, Indiana, Indianapolis 

84464946

Job Category

Job Details

Responsibilities

• Perform administration duties on a suite of existing applications and tools, including project management, data management, scheduling, methodology, and reporting.

• Effectively be able to communicate application and tool status, accomplishments and roadblocks to a dynamic global team.

• Help generate and capture project requirements. Help assign requirement priorities and assign work.

• Analyze Salesforce data and generate reports in Salesforce, Excel, and Google Sheets.

• Assist in the evaluation of new tools and make suggestions to management.

• Assist in the creation of custom tools and applications.

• General support on additional administrative or operational tasks from the Strategy and Operations team as needed.

• Combine all of the above with excellent communication skills, flexibility and a killer attitude.

• Work with team leads on responsibilities and distribution. Manage and assign tasks to team analysts.

Experience/Expertise/BehaviorRequired

• Relevant practical experience administration or business analysis

• Strong professional communication (written and verbal), organizational, analytical and problem-solving skills, attention to detail

• Ability to multitask while managing deadlines, perform well under pressure, work independently and as a part of a team

• High degree of motivation, flexibility and creativity

• Demonstrated ability to produce results

• Extraordinary time management skills

• Detail and quality-oriented with the desire to quickly learn new concepts, business models, andtechnologies

• Collaborative; extremely customer-service and team-oriented, especially in a fast-paced and rapidly developing business environment; ability to stay focused

• Self-starter

• At least a basic understanding of cloud computing and solutions, and the Salesforce product family

• Previous Salesforce product experience is highly encouraged & beneficial

• Familiarity with CRM and data management is a plus

• Ability to be flexible with a positive attitude and learn quickly in a dynamic environment

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