Salesforce Business Process Senior QA Analyst 

United States, Indiana, Indianapolis 

449700985

Job Category

Job Details

Responsibilities:

• Responsible for creating Test artifacts including Test Plan, Test Execution Status Reports, and Defect Reports.

• Works closely with internal teams to understand business requirements, coordinate testing activities, and communicate test results.

• Translation of business requirements to test cases and test scripts.

• Manage quality assurance (QA) through all Phases of Testing - (Functional, System, Integration, and User Acceptance).

• Lead internal defect triage calls.

• Assist project team with SIT/UAT planning, as needed.

• Assist with UAT defect triage calls.

• Maintain and communicate QA metrics to internal and external stakeholders via status/metrics reports.

• Document and communicate QA-related risks to Project Management.

• Interact, communicate, and follow through with development team(s) throughout the testing phase.

• Ability to adapt to team processes and integrate them into day-to-day work as needed without compromising best practices and quality.

• Create and execute manual test scripts based on project requirements.

• Identify gaps in user experience and usability of implementation.

• Perform and report on regression testing at regular intervals throughout a project.

• Keep test scripts current and up-to-date, based on changes to requirements.

Qualifications:

• Minimum of 5 years of experience in a test consultant capacity.

• Minimum of 3 years hands-on experience with Salesforce platform.

• Strong understanding of SQA methodologies.

• Understanding of Agile/Scrum methodology and working experience in an Agile environment.

• 2+ years experience with API testing.

• Hands-on experience with API tools like Postman and SoapUI.

• Excellent communication and leadership skills.

• Great attention to detail and ability to identify, isolate, and document defects.

• Experience in large-scale software deployments.

• Salesforce certification(s) is desired.

• Ability to adapt to short sprint cycles (~ 2 weeks).

• Experience in the full software lifecycles from design to deployment.

• A self-starter with the ability to work independently.

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