Driving Armis adoption and implementation plans for our platinum-level customers and be accountable for Armis value delivery
Understand how our customers are utilizing the Armis platform and recommend additional features that can be leveraged to improve their security posture
Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
Leverage the Customer Engagement Managers’ (CEMs) project management skills to drive the customer journey forward
Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
Ensure customer deployment and configuration align with business use cases. Validate that use cases are appropriately captured and delivered in a timely manner
Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
Providing technical subject matter expertise where applicable according to the TAMs’ area(s) of proficiency
Collaborating with Engineering, Product, Support and Sales teams to drive account success
B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
5+ years experience in a network engineering, architecture, support, or network design capacity
5+ years of experience in service delivery or account management in a post and/or pre sales environment.
Must have strong formal presentation and effective communication skills for multiple levels within the organization
3+ years experience working in Security/IT/Healthcare/ICT/ Public Sector environment
Familiarity with network protocols seen in either biomedical, OT/ICS, or corporate IT settings