IBM Delivery Consultant 

United States, California, San Francisco 

835697422

Your Key Responsibilities:

• Gather and document functional and business requirements from the client, as well as translate them into a solution design and specific requirements, ensure the solution has alignment to the clients use cases and provides provides maximum solution value, and is within scope of Apptio products/services.
• Configure, test, & document Apptio dashboards, reports and underlying data models to meet functional design and specifications.
• Work closely with other consultants in the organization to leverage skill sets and deliverables.
• Provide end user training as needed.
• Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion.
• Work with the product management and development organization to channel client feedback and solutions into future releases of the Apptio product suite.
• Work with content management to channel commonalities across customers into best practices processes & product delivered templates.

Required Technical and Professional Expertise

• 7+ years of experience in a business analyst, consulting, or technical analyst rol
• Experience with Excel, SQL, relational databases or business intelligence software.
• Customer facing experience in system implementation
• Ability to demonstrate experience with data analysis and data manipulation.
• Education in Engineering, Computer Science, MIS, Finance or equivalent experience

Preferred Technical and Professional Expertise

• Consulting experience in enterprise systems implementations
• Executive report and dashboard design, SQL / SSRS, KPI’s, Tableau etc
• Skilled at working with large data sets, quickly detecting and resolving data-related issues.