Wells Fargo Senior Valuations Coordinator 

United States, Minnesota, Minneapolis 

832426579

In this role, you will:

• Provide feedback and present ideas for improving or implementing processes and tools within Valuations
• Perform complex organizational, assignable, workable and customer-centric tasks
• Provide subject matter expertise and interpretation of procedures to less experience staff
• Interact with immediate team, department staff and individuals outside of Valuations on questions or feedback
• Execute end to end business processes for vendor onboarding and profile maintenance including oversight of all required documentation
• Ensure vendors and consultants maintain active appraisal license information and insurance requirements complying with Wells Fargo policy
• Work with user groups (vendors and consultants) to provide support and resolve questions regarding systems or processes
• Manage team mailbox and respond to vendor and internal inquiries
• Communicate with vendors and internal partners to ensure compliance with corporate policies
• Vendor coaching to improve performance
• Maintain vendor payment information and validation of required documentation
• Interact with internal or external customers in a customer support role
• Create and maintain reports to monitor all compliance and Wells Fargo Policy directives
• Work under limited supervision to analyze and solve complex systems
• Provide feedback and present ideas for improving or implementing processes and tools within Valuations

Required Qualifications:

• 4+ years of Valuations or Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with the ability to analyze, research, and respond to moderately complex customer or agency issues and complaints
• CMS experience (collateral management system)
• Proven ability to meet quality standards
• Ability to negotiate, influence, and collaborate to build successful relationships
• Excellent verbal, written, and interpersonal communication skills
• Ability to work effectively in virtual environment where team members and partners are in various time zones and locations
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
• Knowledge and understanding of real estate valuations and titles

Job Expectations:

• Required current location for this position is2701 WELLS FARGO WAY MINNEAPOLIS MN 55467
• Shift is Monday- Friday 8:00am-5:00pm position is eligible for a hybrid work schedule

18 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.