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Ford New Demand Portfolio Operation 
China, Shanghai 
831050741

25.11.2024

Product operation team is focused on digital product operation, aims to improve customer satisfaction of Ford/ Lincoln digital products. This team is responsible for the following scope:

  • Overcall product operation strategy & process establishment
  • New demand portfolio operation
  • New Product GTM, customer education
  • Customer feedback close loop
  • Digital product operation analysis
  • Foundational product (account, Data package subscription etc.)
  • OTA product operation etc.