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Lead program management of the initiative, ensuring the initiative is on track or ahead of its objective and goals, with risks or issues being brought up appropriately
Lead overall partner management approach and execution, ensuring we’re talking to the right folks, about the right topics, at the right time
Partner closely with counterparts in the product, customer support, and marketing teams to ensure alignment of operational processes and planning and smooth execution
Own financial and operational reporting from a business perspective, partnering closely with finance, analytics and program leads
Work with the Senior Director and others to further build out the 3-year strategy and plan
Implement other ad-hoc projects where needed
Initiative level/ Programme management experience and/ or consulting experience; ideally in an international organisation on large-scale projects, across a range of functions and/ or e-commerce is a plus
Extensive experience communicating complex topics to senior audiences, driving decision making, and involving all partners appropriately. Excellent English written and verbal reasoning and communication skills
Ability to problem solve and drive operational topics, whilst being able to zoom out and think strategically about the bigger picture
Excellent financial and analytical understanding, able to tie through operational execution to data and vice versa
A great teammate, who is energetic, flexible, and comfortable with navigating through ambiguity in a trust-based, human way
Strong customer focus, attention to detail, and data driven mentality
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