Ebay Program Manager - UK Luxury FTC 

United Kingdom, England, London 

257457642

Program Manager - Maternity Cover Contract

What you will accomplish:

• Strategic Program Leadership : Optimise team bandwidth and focus by streamlining operations and reducing horizontal dependencies. Ensure that team efforts are aligned with business objectives, enhancing overall productivity and impact.
• Enhanced Customer Solutions : Oversee initiatives such as program validations/vetting and trust enhancements to ensure high standards of customer satisfaction and trust in our luxury and sneakers products.
• Cross-Functional Collaboration : Work closely with Authentication Operations, Customer Service (GCX), Marketing, Communications, Product, Shipping and Legal teams to drive program initiatives and ensure cohesive strategy implementation.

What you will bring :

• Proven experience at manager level in program management and operations within the technology or eCommerce sector.
• Consistent track record of driving strategic initiatives from concept to execution, delivering tangible results.
• Outstanding communication skills, with the ability to engage and influence stakeholders at all levels.
• Strong analytical approach, paired with a knack for problem-solving and process optimization.
• Proficiency in project management tools (e.g., JIRA, Confluence, Google Docs).
• A passion for fashion, especially luxury and/or sneakers as well as sustainability and the circular economy is highly desirable.

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