JPMorgan Payment Lifecycle Manager II 

Philippines, Quezon City 

814594355

Job Responsibilities:

• Manage the day-to-day Operations for Global ACH, Auto FX, EU Wires and Charges
• Understands and knows how to process different SWIFT message types (such as MT103/202/199/299/191/110) and Payment Clearing systems..
• Collaborates with global partners to meet client deliverables with a high level of urgency and accuracy
• Meet and exceed Key Performance Indicators as documented in the Performance Management Objectives
• Conduct regular review of processes and help analyze system infrastructure to determine gaps or opportunities for productivity
• Implement Mumbai-Bournemouth-Manila key strategies
• Engage with all directs and team members and drive people agenda initiatives
• Foster a high performance environment to meet performance objectives and client expectations
• Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence
• Work with a team of stakeholders across multiple groups including the front office, product development, core operations, technology, Client Service partners on ECCO-wide initiatives
• Follow industry-leading technology trends and recommend strategic implementation for the benefit of the businesses
• Provide transparency to management through project governance by ensuring deadlines are met, strategic initiatives are delivered, and strong adherence to risk mitigation
• Identify and facilitate issue resolution and escalate where applicable
• Participate in meetings at the operational and project level
• Support business units in the execution of acceptance test plans for a successful implementation
• Ability to represent team in key senior Project Delivery meetings
• Produce summary presentations and overview materials for program stakeholders
• Understand resiliency planning and ensure successful resiliency testing results

Required Qualifications, Skills and Capabilities:

• Minimum 3 years of experience in Operations at a managerial capacity
• A track record of involvement in change program implementing new business processes and controls
• Strong understanding of the Payment/ Cash transaction lifecycle, SWIFT messaging standards and Auto Clearing House
• Good balance between analytical skills and interpersonal skills
• Ability to face off to very demanding stakeholders, can provide clear, well-reasoned answers to questions;
• Problem solving skills to identify, understand and address operational and technical issues