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JPMorgan Product Delivery Program Director - Service Group United States, Delaware, Wilmington 81039005
31.08.2024
With demonstrated technical acumen, you will effectively partner with cross-functional teams to deliver innovative solutions that align with the Product’s strategic goals. Exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this role, you will contribute to the product roadmap, vision, development, execution, risk management, and business growth targets, shaping the future of our product landscape.
Job responsibilities
- Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
- Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
- Lead initiatives/projects to address diverse challenges through the entire product life cycle from planning through execution while achieving business targets
- Lead the completion of organizational change management activities across Area Products and Quad Partners
- Apply structured problem-solving and design thinking to address top strategic priorities
- Collect and analyze data and formulate recommendations based on findings
- Anticipate and remove obstacles that slow down or prevent team from delivering goals
- Develop presentations for internal and external audiences
Required qualifications, capabilities, and skills
- 10 years of experience or equivalent expertise delivering products, projects, or technology application - leading projects and programs in a financial services environment
- Extensive experience leading operational management and change readiness
- Experience in enterprise-wide release and deployment processes and strategies
- Advanced knowledge of the product development life cycle, technical design, and data analytics
- Demonstrated ability to execute operational management and change readiness activities
- Experience in large-scale implementation working in a cross-functional capacity, managing competing priorities and diverse stakeholders
- Advanced knowledge of product development life cycle, technical design, and data analytics
- Exceptional ability to analyze problems, break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change
- Excellent project management and organizational skills, with the ability to manage multiple deliverables and work in high-pressure environment with shifting priorities
- Excellent communication / presentation skills (oral and written)
- Proficiency in MS Excel and PowerPoint
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
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