Boston Scientific Sr Employee Relations Representative 

Costa Rica 

806033177

Hybrid Roles:

About the Role:

This role consists of conducting confidential investigations involving conduct, discrimination, harassment, and retaliation in accordance with BSC policies, local laws, regulations, and requirements. This position also provides the opportunity to use consultative strategies while partnering with other peers and partners on escalations involving performance management, employee accommodations and sensitive employee situations. This position will support all functions in the LATAM region including Commercial Divisions, Global Operations, Global Functions and Global Supply Chain organizations.

Your responsibilities will include:

· Developing strategy and creating investigation plans prior to conducting, managing, and documenting investigations of varied complexity and scope to help support the employee experience as well as mitigate risk for the organization.

· Conduct thorough internal investigations to gather the facts of reported employee concerns to determine any policy violations.

· Assess the severity of determined company policy breaches, involve appropriate stakeholders and provide final recommendations based on policy and company precedent.

· Consult with cross functional peers on inquiries and escalated employee matters including Legal, HR Business Partners, and People Services on a variety of sensitive matters.

· Act as the subject matter expect on company policy and be able to educate and influence the recommendation when there is a determined policy violation.

· Analyze investigations data and provide trend information to appropriate parties as well as strategic actions to address the themes and trends within a business.

Other responsibilities:

Prepare clear, concise, and accurate investigative reports that summarize findings and provide recommendations for resolution. Present findings to management and other stakeholders as needed.

Maintain accurate and confidential records of all investigations and employee relations matters. Ensure documentation is complete, secure, and in compliance with legal and company requirements

Perform other duties as assigned

Required Qualifications:

· Bachelor’s degree in human resources, business, or a related field.

· 5+ years of progressive experience in human resources, with a focus on employee relations, performance management, and compliance

· 5+ years of experience managing and conducting full-cycle, complex internal employee investigations

· Ability to take initiative and work independently with minimal supervision

· Demonstrated organizational skills, with the ability to prioritize multiple tasks and manage deadlines effectively

· Effective collaboration skills with a proven history of working with a variety of internal stakeholders in a complex matrix environment.

· Ability to maintain confidentiality and handle sensitive information.

Other requirements:

· Ability to manage multiple tasks in a fast-paced and matrixed work environment

· Demonstrated excellent verbal and written communication skills.

· Demonstrated excellent interpersonal, teambuilding and customer service skills.

· Demonstrated ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

· Strong analytical and problem-solving skills