Citi Group Employee Relations Sr Lead - C14 

Costa Rica 

561020281

The Sr. Employee Relations Lead Investigator’s primary responsibilities are to conduct investigations of HR-related concerns escalated to the Employee Relations & HR Policy discipline from all sources, and to facilitate Global Disciplinary Review (GDR) meetings. The role requires a strategic professional who stays abreast of developments in Employee Relations investigations and Employment Law and contributes to the discipline’s directional strategy.

Key Responsibilities:

• Conduct independent investigations, of highly complex HR-related concerns, including Ethics Office, executive and other escalations in order to thoroughly fact find, reach investigative conclusions, recommend resolutions and mitigate risk to the franchise within prescribed timeframes.
• Fully understand the Global Disciplinary Review Policy (GDR) and related standards and procedures and become a subject matter expert on the requirements of the GDR.
• Facilitate Global Disciplinary Review meetings at all levels and regarding substantiated investigations by all investigative units, and/or significant events matters, including critical thinking to review and credibly challenge investigation findings.
• Act as a change agent to identify and provide solutions for enhancements and efficiencies in the ER investigative process and GDR meetings.
• Adhere to established, and evolving standards, for detailed, auditable and required documentation.
• Foster strong work relationships and collaboration with key investigative partners (Employment Law, ICRM, CSIS and the Ethics Office).
• Track and analyze trends, diagnose root causes, and develop recommendations for corrective strategies.
• Exceptional report writing and the ability to deliver clear and concise investigative summaries in accordance with applicable requirements.

• Conduct investigations of concerns arising in the US and other regions as needed.

Qualifications:

• 8-10+ years Employee Relations or Employment Law experience or equivalent.
• Must hold extensive ER/HR investigation experience.
• Knowledge of employment policies, practices and employment laws and regulations.
• Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills.
• Excellent verbal communication and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly senior levels (including business/function heads).
• Exceptional written communication skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones.
• Experience working globally (preferred).

Education:

• Bachelors degree/University degree required, or equivalent experience
• Masters or advanced degree preferred

• Advanced english (must)

Time Type:

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