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West Pharma Director Global Transformation 
United States, Arizona, Phoenix 
802754216

17.04.2025
Essential Duties and Responsibilities
  • Sets the strategy for the site and directs and leads the site team, and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery and service while making products at the lowest cost possible.
  • Ensures products meet the requirements of approved customer agreements, at minimum costs, within quality limits and consistent with FDA, cGMP, ISO and OSHA requirements.
  • Responsible for identifying opportunities to improve customer service, quality, safety performance, scrap minimization or otherwise reduce costs by using effective management, cost control techniques and Lean Manufacturing.
  • Provides monthly reports and ongoing measurement of site results and various work initiatives including but not limited to identifying progress, issues, corrective action status, etc. for any work streams or planned activities.
  • Directs the maintenance of systems and reports to permit appropriate individuals to exercise control over costs, product quality production and efficient utilization of capital resources and personnel.
  • Develops and maintains solid working relationships with the community, government agencies, and customers.
  • Inspires and guides employees toward excellence and continuous improvement.
  • Consistently enforces all site policies, practices, procedures and guidelines.
  • Administers a program for safety, hygiene and fire protection to safeguard the health and welfare of the personnel as well as to preserve the facilities.
  • Responsible for the daily, weekly, and long-term order processing activities. Manages personnel, maintaining schedules, ensuring that resources are available, and personnel are adequately trained on processing and safety to execute their activities per established procedures.
  • Addresses human resource development opportunities and challenges. Determines staffing needs and organizational structures required to efficiently meet demand plans. Develops subordinates to prepare them for future promotion (building bench strength). Actively participates in hiring the best and works to develop an exceptional workforce.
  • Maximize capital resources. Responsible for cGMPs. Ensure site and equipment are maintained to best possible working condition.
  • Support customer relations efforts by meeting customer standards and delivery dates. Participate in resolving customer problems and reinforce marketing departments customer relations program.
  • Establish methods and means for handling, storage, packaging and delivery of products to prevent damage and deterioration.
  • Identify the training needs and schedule required training of all the employees under direct supervision.
  • Maximize capital resources and assist in maintaining equipment and facilities in proper working condition.
  • Consistently promote the site safety program, lean initiatives, training program and HR policies while holding employees accountable to follow all site policies, practices and procedures while also delivering results.
  • Participate in customer audits, customer complaint investigations, plant tours, etc. as requested or required.
Additional Responsibilities
  • Performs other duties as assigned based on business needs.
  • Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.
Education
  • Bachelor's Degree Project Management, Engineering, Science or Business required
  • Master's Degree preferred
Work Experience
  • Minimum 10 years required
Preferred Knowledge, Skills and Abilities
  • General knowledge of OSHA/EPA/safety regulations, manufacturing, and process automation.
  • Working knowledge of business, warehousing, and distribution systems to effectively manage operations; prefer SAP and MS Office applications.
  • Experience working with ISO9000, FDA and cGMP required.
  • Understanding and experience in use of Lean manufacturing principles.
  • Ability to read and interpret documents and drawings, specifications, safety rules, operating instructions, procedure manuals and regulatory documentation.
  • Ability to write routine reports, correspondence, capital requests, and process documents.
  • Ability to speak effectively before groups and employees in the organization.
  • Ability to establish and maintain good working relationships with all levels in the organization.
License and Certifications
  • Manufacturing\Lean Six Sigma Certification-IASSC preferred
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.