KLA Software Engineer SPTS 

Taiwan, Taiwan Province, Hsinchu 

801263229

Qualifications

• Support SPTS division software team with troubleshooting, CIP implementation, technical info consulting.
• Communication with customer tool owners, IT and Automation teams.
• Coordinate with Technical Support and Customer Service teams on issue escalations.
• Manage resolution plans with customers, in alignment with the SPTS division software team.
• Collection and analysis of diagnostic data.
• Actively involved in root cause fault analysis.
• Reporting out on software quality metrics.

Key Behavioral Competencies

• Experience of SPTS 200mm/300mm equipment, including Factory Automation integration
• Experience of equipment software/hardware support and troubleshooting
• Good knowledge of 200mm/300mm Automation related SEMI standards
• Self-motivated and can work independently
• Competency in communication, teamwork, problem solving and customer focus

Minimum Qualifications

• Mandatory to be able to communicate technically in local language and English.
• Major in EE/ME/CS or engineering related degree.
• Over 3 years working experience at SEMI conductor industry
• Knowledge/experience of PVD/Etch process over 2 years is a plus