SAP SAP iXp Intern - Business Support Specialist 

Czechia, Prague, Prague 

800601906

Three reasons to intern at SAP

1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Expected start date: May/June 2024 (duration min. 1 year)

• As a Business Support Specialist for Provisioning & Fulfillment topics, your priority focus is on our internal customers – sales and customer success roles who require reliable, qualitative, accurate, and professional assistance on both transactional and business-related questions.

• You are a part of a team and expected to work efficiently within and across the organization – this means collaborating with direct and extended peers, but also understanding the network to build relevant relationships and knowhow. Furthermore, you will develop your process, technology, and business knowledge not only to resolve but also proactively position the topics you support.

• As a Business Support Specialist, you work out of an automated ticketing system but may engage in multi-channel support via chat or zoom consultations or email escalations.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

The right candidate is solution oriented, fast learner, easily communicate and connect with people within and beyond the team, virtually or in person.

• A customer-service attitude: polite, helpful, quality-oriented and empathic

• Diagnostic skills/Inquisitive mindset: asks the right questions

• Multitasking/ prioritization skills

• Strong English communication skills

• Strong cognitive skills: able to connect business needs to technical execution

• A can-do attitude