SAP SAP Services iXp Intern - Business Support Provisioning & Fulfillment 

Czechia, Prague, Prague 

296554826

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Start date:October 2024

As a Business Support Associate, you work out of an automated ticketing system but may engage in consultations or email escalations.

• Your priority task are as follows:
• Analyze data in the system to understand the current state of a customer’s tenant with accuracy, thoroughness and a high level of quality.
• Initiate the appropriate action (e.g., reach-out, fast-track) in each case reviewed.
• Communicate information and present options effectively to the Account Team to facilitate efficient and fast decision-making.
• Transform sales decisions or data evidence in the system into the appropriate transaction (e.g., closure, blocking).
• Champion our systems, processes, data, confidentiality, and compliance.
• Participate in a Cloud-oriented essential mission that has the ultimate goal to make SAP more compliant in it’s provisioning and fulfillment activities.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
The right candidate is curious and solution oriented. S/he is a fast learner and easily communicate and connect with people within and beyond the team, virtually or in person. In addition, you will bring:

• A customer-service attitude: polite, helpful, quality-oriented and empathic
• Diagnostic skills/Inquisitive mindset: asks the right questions
• Multitasking/ prioritization skills
• Strong English communication skills
• Strong cognitive skills: able to connect business needs to technical execution
• A can-do attitude

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