IBM Procurement Process Architect 

Canada, Ontario, Toronto 

800216317

• Reviewing a client’s current state processes, procedures, practices, and policies
• Developing materials for and conducting a Process workshop based on Design Thinking principles
• Identifying and creating a list of potential Robotic Process Automation (RPA) and other transformational opportunities
• Identify opportunities for process enhancement through RPA. Work collaboratively with client, Automation Process Consultant IBM delivery lead to prioritize initiatives and obtain agreement on initiatives to pursue and timelines for implementation
• Assembling and leading subject matter experts to assess feasibility of the agreed opportunities
• Providing process expertise and best practices input through all phases of Transition
• Researching, identifying, documenting, and training internal IBM team about transformational opportunities and initiatives
• Supporting sales events as needed
• Constructing process and procedure hierarchy comprised of a list of documentation (Desk Top Procedures) required covering all in scope services and, at a minimum, satisfying all IBM owned activities in the Statement of Work
• Support client in validating process design with broader business community
• Draft Desktop procedures, review with Delivery Leadership and client and obtain required approvals.
• Provide input to overall project plan and report status based on established cadence for both internal and external review. (If there are two roles this belongs on both)
• Support Supplier Enablement activities on new or transformed purchasing platform.
• Support Knowledge Transfer activities through a train-the-trainer approach and/or on site or remote Knowledge Cascade.
• Facilitate discussions between delivery and technical teams involving configuration of IBM-owned tools.
• Support all levels of testing as required (unit, integration, UAT)
• Offer additional support as required during hypercare period including DTP validation and updates, training reinforcement, and reporting.

Required Technical and Professional Expertise

• Familiarity with Source to Procure processes is required; previous experience performing transformational activities, automation, and procurement operations is required
• Experience with outsourcing engagements or similar client facing work is required
• Experience managing small to medium scope projects in an agile environment with multiple priorities
• Experience with system design and implementation is required
• In-depth understanding of transformation initiatives including Robotics, Cognitive Analytics, and Design Thinking
• Ability to travel, both domestically and internationally, up to 80% is required (4 days a week)
• Minimum Education: Bachelor’s Degree
• Strong communication/soft skills are required
• Proficiency in MS Office and MS Visio is required
• The required location for this position is Toronto, ON

Preferred Technical and Professional Expertise

• Knowledge of IBM’s Procurement BPO offering, procurement process, and the general IBM Procurement process is desirable
• Understanding of working with workflow portals such as ServiceNow
• Proficiency in MS Project and IBM BlueWorks Live is preferred
• 6 Sigma Green Belt Certification is preferred