Applied Materials Global Head Client Services 

United States, California 

79976010

What We Offer

$224,000.00 - $308,000.00Santa Clara,CA

The technologies we create are the foundational building blocks of the future. Our systems make semiconductor devices, called chips—"the brains" of the electronics used in almost every aspect of our lives. The promise of new and exciting applications, transforming industries such as consumer electronics, transportation, communications and healthcare, are enabled by advances in semiconductor and display technology.

Key Responsibilities

• Lead and manage all aspects of IT Client Services globally, including IT Support, IT service management, mobile and computing devices for 50,000 users across more than 20 countries
• Oversee IT business relationship management for all countries Applied Materials does business outside the United States
• Direct and lead a complex, global IT organization
• Responsible for Identity and Access Management
• Own IT efforts in support of all mergers acquisitions and divestitures
• Lead and manage IT operations and support teams
• Develop and implement IT services operation and management strategies
• Significant experience with managing IT venders and managed services providers
• Oversee enterprise collaboration and productivity platforms
• Expertise with Global Managed Service Providers preferred

Skills, Knowledge, Experience & Education

The ideal candidate will have the following:

• BA/BS in Computer Science, Information Systems, Engineering or related field (Master’s preferred)
• Minimum 15 years of IT experience, with at least 10 years in IT Client Services or related roles
• Proven experience in defining, designing and delivering client services solutions for large and complex organizations
• Expert knowledge of IT systems, applications, infrastructure, security and cloud technologies, and their integration, interoperability and scalability
• Excellent communication, leadership, strategic thinking and stakeholder management skills
• Ability to work effectively in a fast-paced, dynamic and global environment

Other Suitability Factors

To succeed in this role requires aand
temperamentthat includes:

• A very mature individual with the right balance of confidence and humility.
• Exceptional ability to absorb and handle stress.
• Process oriented while also strongly developing and relying on interpersonal relationships across the company
• Ability to connect equally well upwards, downwards and sideways in the organization
• Self-motivated and driven towards excellence
• A high level of EQ to be able to manage across a large team with significant diversity
• An inspiring leader
• Very strong ability to translate multi-dimensional market requirements into engineering specifications. This would also include negotiating with the various stakeholders.
• Analyzing, processing and decision-making based on multidisciplinary and multi-functional data sources that could frequently be incomplete.
• Ability to distinguish between and prioritizing urgent and important issues
• Situational awareness and complex decision-making ability appropriate for the situation

Full time

Assignee / Regular