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Apple Manager Workforce Planning & Insights United States, Texas, Austin 799111759
30.01.2025
Description
In this role, you will manage, lead, and grow the team responsible for using data to forecast work, propose staffing plans, and balance cost, quality, and agility considerations to optimize workforce performance. Additionally, you will drive our ASO Operations data strategy, collaborating with cross-functional partners to define key performance indicators (KPIs) and business metrics, while building a common data foundation that supports robust reporting and analytics.Responsibilities include: Oversee Analysis: Define and implement scalable management systems that provide in-depth analysis support across ASO Operations, delivering actionable insights and strategic recommendations to improve agility, workflow efficiency, and workforce effectiveness.Drive Data Strategy: Collaborate closely with ASO Operations stakeholders to prioritize data requirements and partner with technical experts on the development of a data warehouse that effectively surfaces and identifies operational bottlenecks.
Minimum Qualifications
- 5+ years of experience in data management, business intelligence, or analytics, with at least 2 years in a leadership role
- Excellent communication skills, translating complex data concepts into clear, actionable insights for business leaders
- Success working effectively in a highly cross-functional environment, collaborating with diverse teams
- BA/BS in Business Management, Engineering related degree, or equivalent work experience
Preferred Qualifications
- Demonstrated expertise in interpreting large and complex datasets using advanced analytics techniques (e.g. AI/ML, optimization models) and tools (e.g. Python, SQL, R).
- Experience as a trusted analytical advisor, with the ability to influence strategic decisions at senior leadership levels.
- Experience in developing and implementing data strategies and managing data governance frameworks.
- Leads by example, mentors, and develop team members, encouraging a high-performing team culture.
- Experience in workforce planning, staffing optimization, or resource management
- MBA/MA or advanced degree.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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