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Microsoft Senior UX Researcher - Growth Research Team 
Ireland, Dublin 
797554981

10.12.2024

Microsoft E+D Growth Research Team (DPG Ireland) .

About Role, The Growth Research team is looking for a Senior UX Researcher who can drive human-centered strategy, helps set product direction, and contributes directly to ongoing product lifecycle research by integrating insights about human behaviors, attitudes, practices, and norms. In this role, you will leverage your skills in evaluative and foundational research to guide near and long-term product experience investments. You will work closely with UX designers, product managers, other user researchers, data science, and engineering to ensure that we are addressing the most critical user needs and opportunities.  We would like to welcome you to an international working environment that is characterized by flexibility, an informal atmosphere, and a fast pace. Microsoft ensures your work-life-balance, offers attractive salary packages and bonus programs and a modern office, which combines innovative technics with design.

Required Qualifications

  • Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
    • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
    • OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
    • OR equivalent experience
  • Relevant domain experience withintechnologysector.
  • Experience supporting digital product teams andleveragingresearch methodsimpactingboth product direction and detailed experience design.
  • Experience understanding user needs relating to product making.
Responsibilities
  • Drive research and UX practices that ensure diversity, equity, and inclusion in our product making decisions.
  • Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform our product strategy and growth goals.
  • Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders.
  • Continuously inform the product roadmap using customer data (qualitative and quantitative). Key to this accountability will beidentifyinggaps and customer pain points, as well as potential customer delighters.
  • Landimpactbroadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines.
  • Perform ongoing UX Health studies to evaluate and improve the user experience.
  • Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explainmethodology, insights, and design recommendations.