Microsoft Senior UX Researcher - Microsoft 

Ireland, Dublin 

274423591

AI and Microsoft Copilot to enhance the user experience of workflows that involve using multiple M365 applications. You will work closely with designers, product managers, and engineers to define and deliver innovative AI powered solutions that empower people and teams to work more effectively and efficiently.

To succeed in this role, you will need to have a mixed methods research background, effective communication and storytelling skills, and the ability to drive product vision and strategy based on user and market insights. If you want to transform the way people work and create a positive impact on society, we would love to hear from you.

mindset, havea track record

Required Qualifications:

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
  • OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
  • OR equivalent experience.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Hands-on research and/or product planning experience, withdemonstratedskill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting.
• Experienceimpactingboth product direction and detailed experience design including on productsleveragingAI and large language models (LLMs).
• Relevant domain experience within the technology sector.
• Experiencein research methodsimpactingboth product direction and detailed experience design.

• Work across organizational boundaries and across disciplines with UX Designers, Planners, UX Researchers, Data Science, Program Managers, Marketers, and Engineers to ensure thatwe’readdressing the most critical business and technologyobjectivesto meet the right user needs and opportunities.
• Identifystakeholders across Microsoft and bring them along as you providequalitative and quantitative customer feedback to influence product developmentfrom product strategy,to cross-platform coherence, to feature usability.
• Tackleproblemsthat require an understanding of complex technical constraints across multiple applications (M365 applications, operating system, web browser), platforms (Windows, Mac, iOS, Android) and devices (Desktop, Web, Mobile) while working to guide near and long-term investments.
• Understand complex systems by looking at the relationships and interactions between their parts, rather than just the individual parts themselves.
• Demonstrate the ability to generate insights about how these systemsimpactthe user experience of using the product across multiple dimensions.
• Anticipate shifts in technical, business, and human contexts and their potential impact.
• Create research strategies and plans thatleverageexisting data and complementadditionalresearch that you need to execute.
• Derive insights from both qualitative and quantitative data.
• Create clarity of purpose through scoping, alignment with stakeholders, and prioritization. Key to this accountability will beidentifyingopportunities for growth, gaps, and customer pain points, as well as potential customer delightersplanning.
• Innovate and developnew approachesto measure user’s experiences.
• Other: Embody ourand.