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JPMorgan US Benefits Design & Strategy Vice President 
United States, New Jersey, Jersey City 
789822291

11.06.2025

As a U.S. Benefits Design and Strategy Vice President – Medical Benefits on the U.S. Benefits Design and Strategy Team, you will be responsible for managing programs within the U.S. Medical Plan. This includes overseeing vendor strategic management, plan administration, and enhancing employee experience, while ensuring seamless integration across multiple vendors.

Job Responsibilities:

  • Collaborate on plan design and enhancement of vendor programs, ensuring alignment with organizational goals and objectives.
  • Managing the day-to-day operations of the programs, which include medical vendor management in areas such as plan administration, product offerings, process changes, clinical policy changes, digital/customer experience, member communications, network provider changes, wellness incentive administration, escalated issues and HRA/FSA administration
  • Tracking deliverables across internal and external stakeholders, understanding plan reporting/financials, participating in risk/compliance work and plan audits, helping to manage the customer experience and assisting with driving operational excellence
  • Evaluating and implementing ad hoc benefits offerings or enhancements to the program, which include conducting research and analyses, defining success measures, preparing materials for senior management review and approval, and developing communication materials
  • Working with the broader benefits team on developing and implementing innovative ways to engage employees in their overall well-being
  • Monitoring healthcare trends and regulations; analyzing plan usage
  • Partnering with stakeholders including other vendor managers, benefits administration, customer service, communications, finance, HR technology, legal, IT security, sourcing and wellness teams to ensure they conduct timely reviews of contracts, perform comprehensive assessments of vendors' technology capabilities and maintain legal and regulatory compliance for the program.

Required qualifications, capabilities, and skills

  • Understanding of the healthcare marketplace, in particular vendor management
  • Willingness and ability to innovate in order to drive fresh and/or unique approaches and solutions
  • Must have experience working in a strategic, analytical or metric driven environment
  • Ability to work in a fast-paced, time sensitive environment
  • Ability to multi-task, work independently, meet deadlines, and manage multiple deliverables
  • Strong and effective verbal and written communication skills, including strong presentation skills
  • Solid knowledge of standard desktop applications such as MS Office (PowerPoint, Excel)
  • Minimum 10 years in corporate benefits, benefits consulting or health plan/health insurance field
  • Bachelor’s degree required

Preferred qualifications, capabilities, and skills

  • Ideal to have large firm experience (50,000 plus employees)
  • Strong project management skills, with a attention to detail
  • Proficiency with self-insured actuarial/financial analysis is strongly preferred