Salesforce Lead Solution Engineer - AI & Data cloud 

India, Maharashtra, Mumbai 

787831369

Job Category

Job Details

• Primary pre-sales technical authority for all aspects of AI usage within the Salesforce product portfolio - existing Einstein ML based capabilities and new (2023) generative AI
• Majority of time (60%+) will be customer/external facing
• Evangelisation of Salesforce AI capabilities
• Assessing customer requirements and use cases and aligning to these capabilities
• Solution proposals, working with Architects and wider Solution Engineer (SE) teams
• Building referencemodels/ideas/approachesfor inclusion of GPT based products within wider Salesforce solution architectures, especially involving Data Cloud
• Alignment with customer security and privacy teams on trust capabilities and values of our solution(s)
• Presenting at multiple customer events from single account sessions through to major strategic events (World Tour, Dreamforce)
• Representing Salesforce at other events (subject to PM approval)
• Sales and SE organisation education and enablement e.g. roadmap - all roles across all product areas
• Bridge/primary contact point to product management
• Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation.
• Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
• Be an innovator who can build new solutions using out-of-the-box thinking.
• Demonstrate business value of our AI solutions to business using solution presentations, demonstrations and prototypes.
• Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
• Deliver functional and technical responses to RFPs/RFIs.
• Work as an excellent teammate by chipping in, learning and sharing new knowledge.
• Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
• Lead multiple customer engagements concurrently.
• Be self-motivated, flexible, and take initiative.|

• Experience will be evaluated based on the core proficiencies of the role.
• 4+ years working directly in the commercial technology space with AI products and solutions.
• Data knowledge - Data science, Data lakes and warehouses, ETL, ELT, data quality
• AI knowledge - application of algorithms and models to solve business problems (ML, LLMs, GPT)
• 10+ years working in a sales, pre-sales, consulting or related function in a commercial software company
• Strong focus and experience in pre-sales or implementation is required.
• Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw ‘Day in life of’ across different LOBs.
• Business Analysis/ Business case/return on investment construction.
• Demonstrable experience in presenting and communicating complex concepts to large audiences
• A broad understanding of and ability to articulate the benefits of CRM, Sales, Service and Marketing cloud offerings
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
• Continuous learning demeanor with a demonstrated history of self enablement and advancement in both technology and behavioural areas.

• expertise in an AI related subject (ML, deep learning, NLP etc.)
• Familiar with technologies such as OpenAI, Google Vertex, Amazon Sagemaker, Snowflake, Databricks etc

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