Salesforce Lead Solution Engineer - AI & Data Cloud 

India, Maharashtra, Mumbai 

412612755

Job Category

Job Details

• Overview of the Role:We have an outstanding opportunity for an expert AI and Data Cloud Solutions Engineer to work with our trailblazing customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications, platform across the machine learning and LLM/GPT domains in India! The successful applicant will have a track record in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.
  Responsibilities:

  • Primary pre-sales technical authority for all aspects of AI usage within the Salesforce product portfolio - existing Einstein ML based capabilities and new (2023) generative AI
  • Majority of time (60%+) will be customer/external facing
  • Evangelisation of Salesforce AI capabilities
  • Assessing customer requirements and use cases and aligning to these capabilities
  • Solution proposals, working with Architects and wider Solution Engineer (SE) teams
  • Building referencemodels/ideas/approachesfor inclusion of GPT based products within wider Salesforce solution architectures, especially involving Data Cloud
  • Alignment with customer security and privacy teams on trust capabilities and values of our solution(s)
  • Presenting at multiple customer events from single account sessions through to major strategic events (World Tour, Dreamforce)
  • Representing Salesforce at other events (subject to PM approval)
  • Sales and SE organisation education and enablement e.g. roadmap - all roles across all product areas
  • Bridge/primary contact point to product management
  • Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation.
  • Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
  • Be an innovator who can build new solutions using out-of-the-box thinking.
  • Demonstrate business value of our AI solutions to business using solution presentations, demonstrations and prototypes.
  • Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
  • Deliver functional and technical responses to RFPs/RFIs.
  • Work as an excellent teammate by chipping in, learning and sharing new knowledge.
  • Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
  • Lead multiple customer engagements concurrently.
  • Be self-motivated, flexible, and take initiative.|

  Required Qualifications:

  • Experience will be evaluated based on the core proficiencies of the role.
  • 4+ years working directly in the commercial technology space with AI products and solutions.
  • Data knowledge - Data science, Data lakes and warehouses, ETL, ELT, data quality
  • AI knowledge - application of algorithms and models to solve business problems (ML, LLMs, GPT)
  • 10+ years working in a sales, pre-sales, consulting or related function in a commercial software company
  • Strong focus and experience in pre-sales or implementation is required.
  • Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw ‘Day in life of’ across different LOBs.
  • Business Analysis/ Business case/return on investment construction.
  • Demonstrable experience in presenting and communicating complex concepts to large audiences
  • A broad understanding of and ability to articulate the benefits of CRM, Sales, Service and Marketing cloud offerings
  • Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
  • Continuous learning demeanor with a demonstrated history of self enablement and advancement in both technology and behavioural areas.

  Preferred Qualifications:

  • expertise in an AI related subject (ML, deep learning, NLP etc.)
  • Familiar with technologies such as OpenAI, Google Vertex, Amazon Sagemaker, Snowflake, Databricks etc

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

does not accept unsolicited headhunter and agency resumes.