מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
• Negotiate and approve payment plans with customers in cases of non-payment.
• Set payment collection goals and targets for the department.
• Ensure the accurate and timely invoicing of customers.
• Create and implement strategies to improve the collection of past due amounts.
• Prepare and analyze the aging and collection reports to identify trends and recommend strategies.
• Monitor and manage delinquent accounts.
• Ensure maximum efforts have been taken before writing the account off to bad debt.
• Maintain a working knowledge of applicable laws, regulations, and compliance standards.
• Develop and implement the collection policies and procedures to improve collection processes.
• Communicate with customers to keep them informed of collection activity.
• Various credit or other projects as assigned by the Associate Director.
• Handle customer inquiries and disputes.
Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
Education/Certification/Experience:
• Minimum of 5 years of Credit/Collection and Management Experience.
• HS Diploma Required, Bachelor’s degree preferred
Skills/Knowledge/Abilities:
• Proficient in Excel.
• Experience with JDE.
• Must be detailed oriented.
• Must possess advanced analytical skills.
• Excellent, customer-friendly communicator.
• Must be able to handle stressful customer situations in a calm, controlled and professional manner with a customer service focus.
• Strong customer service focus.
• Excellent written, oral and interpersonal communication skills.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Strong teamwork skills with the ability to establish and maintain positive and effecting working relationships with multiple departments.
• Excellent time management, analytical and organizational skills.
• Must be able to work well in a team environment, including the identification of employee workload, follow up on open items and assistance with escalated situations.
We offer a competitive benefits package, including:
• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
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