- Use your knowledge in facilities management to operate buildings as exceptional retail spaces, consistently delivering high-quality results and optimal value. This role is responsible for leading the facilities services for Apple retail stores in Houston TX. This position reports in to the Americas Central Geo and you may be required to travel across the region from time to time.- Proactively engage with and support retail stores within the region, addressing store needs promptly. Conduct comprehensive service reviews at least twice a month and provide oversight for all major work.- Collaborate and partner with service providers to ensure effective delivery of contracted maintenance services that meet store requirements. Lead facilities support teams and contractors in delivering timely, cost-effective operational services, and coordinate responses to emergencies impacting operations. - Apply significant expertise and experience in the maintenance and functionality of buildings, systems (electrical, mechanical, plumbing), machinery, landscaping, and quality improvement initiatives.- Oversee OPEX and CAPEX budget creation and management using tools such as Service Channel, including forecasting for the designated region. - Supervise commissioning agents and contractors to ensure smooth store acceptance and handover of various projects and programs. - Manage key service providers directly through work order systems, weekly check-ins, and continuous evaluation via store visits and financial performance reviews. - Engage with general contractors, consultants, vendors, and maintenance service providers, including overseeing competitive bidding, negotiating agreements (e.g., SOWs, CPSAs), and overseeing project-specific contracts.