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Apple Facilities Manager United States, Texas, Houston 777050756
06.03.2025
Description
- Use your knowledge in facilities management to operate buildings as exceptional retail spaces, consistently delivering high-quality results and optimal value. This role is responsible for leading the facilities services for Apple retail stores in Houston TX. This position reports in to the Americas Central Geo and you may be required to travel across the region from time to time.- Proactively engage with and support retail stores within the region, addressing store needs promptly. Conduct comprehensive service reviews at least twice a month and provide oversight for all major work.- Collaborate and partner with service providers to ensure effective delivery of contracted maintenance services that meet store requirements. Lead facilities support teams and contractors in delivering timely, cost-effective operational services, and coordinate responses to emergencies impacting operations. - Apply significant expertise and experience in the maintenance and functionality of buildings, systems (electrical, mechanical, plumbing), machinery, landscaping, and quality improvement initiatives.- Oversee OPEX and CAPEX budget creation and management using tools such as Service Channel, including forecasting for the designated region. - Supervise commissioning agents and contractors to ensure smooth store acceptance and handover of various projects and programs. - Manage key service providers directly through work order systems, weekly check-ins, and continuous evaluation via store visits and financial performance reviews. - Engage with general contractors, consultants, vendors, and maintenance service providers, including overseeing competitive bidding, negotiating agreements (e.g., SOWs, CPSAs), and overseeing project-specific contracts.
Minimum Qualifications
- 7+ years of construction/facilities management experience with a demonstrated focus in delivering and/or maintaining outstanding retail stores or workplaces.
- Experience with creating comprehensive Preventative Maintenance plans and tools to monitor them in collaboration with internal and external stakeholders
- Expertise in the planning, scheduling, budgeting, resourcing, and executing of all technical services required to maintain and improve buildings. This includes mechanical, electrical, plumbing, controls, fire-alarm, janitorial, landscaping, flooring, lighting, furniture, warehousing, pest control, interior plants, and call-center services
- Previous supervisory experience working with various levels of an organization and ability to handle customer service issues involving employees in a professional and positive manner.
- Ability diagnose, handle and resolve maintenance issues quickly and efficiently, including experience prioritizing and assigning repairs.
- Experience building and maintaining relationships with facility operation teams, utility companies, government agencies, architectural & design firms, and general contracting firms.
- Must be centrality located to major hub of retail stores to survey and support maintenance at each assigned store minimally twice a month & able to travel up to 60%
Preferred Qualifications
- Bachelor’s Engineering degree in Mechanical, Electrical, Industrial, or Construction Management
- Ability to balance the trade-offs between operational risk and investment, constantly seeking the highest quality and design at the best value.
- Multilingual in Spanish is a plus
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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