JPMorgan Risk Management - Branch Oversight Product Manager Vice President 

United States, Ohio, Columbus 

770770029

As a Branch Oversight Product Risk Manager in Fraud Risk, you will be accountable for challenging our Branch Administration and product and capabilities teams by bringing a risk averse mindset to the table including escalation of topics to the Chief Risk Officer and the risk committee.

In this pivotal role, you will be responsible for overseeing Branch Administration, ensuring that process changes are implemented without introducing material risk. Your expertise will be vital in maintaining robust procedures and processes that empower branch employees to deliver an exceptional customer experience. Additionally, you will play a key role in driving product innovation, ensuring that our offerings enhance customer experiences while protecting both our customers and the bank. Your ability to balance risk oversight with strategic development will be instrumental in sustaining our success and upholding our reputation for excellence.

Job Responsibilities:

• Develops a deep understanding of the processes and technology that branch employees use to service customers.
• Meets regularly with partners in product development and branch administration to understand both their long-term plans and short term activities and is a trusted advisor to the line of business while maintaining independence
• Looks for strategic, operational, reputational risk in emerging products and services
• Evaluates new concepts or modifications to existing services to ensure that the business has identified all the risks and has included appropriate controls
• Has a working knowledge of applicable bank policy and external regulation to escalate issues appropriately to Compliance and Legal partners
• Has a working knowledge of controls and inherent risk
• Represents the interests of other internal stakeholders in risk management
• Collaborates with the business to solve problems.
• Stays abreast of changes in the marketplace including technology, products, threats
• Deconstructs and explains complex concepts and issues in a business-friendly manner to senior/executive management

Required qualifications, capabilities, and skills:

• Bachelor’s degree or equivalent experience required
• Minimum of 5 years in a Risk or oversight function (Audit, Controls, Operational Risk Management, Information Risk Management, Compliance) or other relevant function
• Prior experience in financial services.
• Critical thinking skills
• Ability to defend positions with quantitative analysis developed with an analytical team
• Ability to work effectively with both business and technically oriented individuals
• Excellent written and verbal communication skills
• Strong emotional intelligence and ability to influence
• Ability to work independently while managing multiple deadlines and priorities
• Ability to work within a team

Preferred qualifications, capabilities, and skills:

• Familiarity with process engineering and root cause analysis a plus
• Retail Banking experience with monetary transactions including teller transactions, funds transfers and wires a plus.