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Microsoft HR Consulting Director 
India, Karnataka, Bengaluru 
768332569

28.01.2025

As the HR Consulting leader for this geography, you’ll be responsible for delivering global People ROB programs and processes with agility, ensuring human centred experiences that align with our most strategic business priorities.

Qualifications

Required/Minimum Qualifications

  • 10+years experiencewith Human Resources or Business programs/processes
  • ORBachelor’s DegreeAND 9+years experiencewith Human Resources or Business programs/processes.

Additional or Preferred Qualifications

  • 5+ years people management experience.
  • Senior Professional in Human Resources (SPHR)/Society for Human Resources Management-Certified Professional (SHRM-CP).

People Leadership

  • The role will manage, coach, and grow a team of HR professionals while fostering an inclusive culture that enables the team members to thrive and do their best work every day.
  • This role will also influence opportunities that will enable the HR function to evolve and improve the HR operating model while keeping Employee Experience at the center of our decisions.
  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
  • Model - Live our culture; Embody our values; Practice our leadership principles.
  • Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
  • Care - Attract and retain great people; Knoweach individual’scapabilities and aspirations; Invest in the growth of others.

Employee Experience

With keen focus on data-driven decision making, the role will inform strategic opportunities for collaboration with the One HR community and drive greater operational effectiveness of the Geo-MCAPS HR Consulting team.

  • The role will leverage data, technology, and agile methodology to develop quality solutions with speed, ensure key stakeholders are integrated throughout product design, and measure success and impact of solutions/programs.
  • Champions employee experiences by looking beyond process implementation into the lived experiences of employees, managers, and leaders.
  • Provides a vision for and plan for developing programs and activities aimed at creating a positive workplace environment.
  • Oversees and ensures optimal investments in employee experiences while driving to the end-to-end employee experience for business impact.
  • Champions fair and inclusive employee experience for all.

Employee Relations

  • esolve issues with the highest complexity, visibility, and risk; addresses misconducts and other serious employee behaviors in partnership with leadership, peers in Human Resources, and Legal profession;establishesand manages the internal escalation process and ensures all escalations are addressed within agreed timelines
  • acilitatesan open, inclusive, Microsoft values-based environment that enables effective employee relations for a business, region, or geography; guides their team to

HR Solutions Consulting

  • Holds their team accountable in providing consulting services to business leaders on Human Resource (HR) programs, processes, and initiatives; identifies or anticipates needs to improve the managed processes based on analysis; supports peer HR leaders to implement large-scale programs and drive consistency in program delivery within a business, region, or geography; leads the collaboration and partnership within the Human Resource (HR) community.
  • Leads data analytics and organizational health diagnostics by creating analysis plans and leading the collaboration with Human Resources Business Partnership (HRBP); generates and/or presents trends and insights on organizational health solutions; recommends action plans to business leaders based on analytics and business/local needs.

Capability Building

  • theappropriate approachand leverages resources to enhance manager capability; guides their team to provide one-on-one consulting/coaching with senior/executive business leaders, or by engaging relevant stakeholders and Human Resource (HR) partners in capability building conversations.
  • Leads their area in the collaboration with peer disciplines or professions (e.g., Talent Management, Learning and Development), as well as global Human Resource partners, to contribute insights, leverage resources, and provide capability building support for the leadership of a business, region, or geography via scalable projects, programs, and/or initiatives (e.g., manager excellence community, manager capability, onboarding, team-building, rewards communication).
  • Manages training needsidentifiedwithin the business, region, or geography supported; develops implementation plans to address the training needsidentified


HR Project and Programs

  • processes for a business, region, or geography by aligning talent plans with business strategic goals.
  • Guides and oversees the identification of needs to design and implement local Human Resource (HR) projects or programs (e.g., critical positions retention, mid-year performance checkpoint) in partnership with business leaders and Human Resource (HR) partners; oversees project planning and execution.
  • Gathers and interprets industry trends about Human Resources programs and processes andidentifiesexecution or communication gaps within a business, region, or geography; develops and