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As the Advanced Field Service Engineer for the Region, you will be responsible for the design, engineering, configuration, implementation, commissioning and ongoing support/maintenance and upgrades of all Operational Technology (OT), Enterprise Applications and Connected Services delivered into the service Line of Business (LOB). This will also include ensuring to adhere to the centralization and standardization of OT, ICT and Cybersecurity implementation and services to promote, deliver and maintain more connected, operational critical solutions to our customers, ensuring alignment and consistency with global standards and guidelines.
•Troubleshoot and resolve complex technical issues for our customers
•Provide advanced technical support and expertise for our Building Automation solutions
•Collaborate with cross-functional teams to ensure successful implementation of our solutions
•Conduct training sessions for customers and field service engineers
•Stay updated with industry trends and advancements, and provide recommendations for improvement
• High School Diploma
• 2+ years' experience in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services
• Valid Driver’s License
• Bachelor’s Degree in Software Engineering, Electrical Engineering, Mechanical Engineering or Mechatronics Engineering
• Strong understanding of Honeywell’s OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.)
• Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API)
• Knowledge of ICT/Cybersecurity fundamentals
• Intermediate to Advanced computer skills
• Fundamental knowledge of 3rd party IoT technologies and software applications
• Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.)
• Demonstrated experience in organizing and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors.
• Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment
• Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc)
• Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology-based projects
• Previous exposure to a site base, construction environment
• Exposure to Sales bid process
• Involvement in Design and Construct Projects
• Medical, Vision, Dental, Mental Health Benefits
• Paid Vacation • 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth Opportunities
• Professional Development Programs
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