Uber Senior Operations Manager LATAM 

United States, West Virginia 

762066539

What you will do:

1. Problem Solving & Strategy: Use logic, data, and root-cause analysis to solve complex issues and prioritize impactful initiatives with clear timelines.
2. Project & Stakeholder Management: Lead cross-functional projects, define goals, and manage stakeholders across levels and geographies.
3. Analytics & Performance Tracking: Define key metrics, analyze product and campaign performance, generate insights, and guide decisions.
4. Product & Process Improvement: Drive feature enhancements and process optimization to deliver a seamless financial product experience.
5. Ownership & Execution: Take full ownership of financial product growth in LatAm, proactively resolving challenges and driving high-quality service.
6. CRM & Lifecycle Management: Collaborate with CRM and marketing teams to execute campaigns that boost adoption, engagement, and retention.

Basic Qualifications

1. Prior experience in strategic planning, business operations, project/program management.
2. Strong problem-solving, analytical, and data-driven decision-making skills (including SQL and Excel/Sheets proficiency)
3. Solid business acumen with the ability to interpret key metrics and connect them to operational and strategic implications
4. Excellent communication, presentation, and stakeholder management abilities
5. Proven project management and cross-functional coordination capabilities
6. High comfort managing multiple priorities and working independently in a fast-paced, ambiguous and dynamic environment. English proficiency

Preferred Qualifications

1. Spanish proficiency
2. Experience or familiarity within financial services (e.g., loans, credit solutions, card/wallet management, etc).

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .