Td Bank Workout Officer US 

United States, New Jersey 

757632050

Flemington, New Jersey, United States of America

$68,640 - $112,320 USDRisk Management

Job Summary:

The Workout Officer I performs workout of assigned adversely rated loans. Meetings with all but the most complex accounts, referring only unusual questions to department management. Responsible for the collection of assigned delinquent accounts for one or more types of loans.

Depth & Scope:

• Works with more routine troubled accounts.
• Accompanies more experienced staff on account meetings and provides input and assistance as appropriate
• May make independent account visits for smaller, less complex accounts.
• Meets with accounts and gathers financial, collateral, budget, business plan and other general business information
• Explains workout process to accounts and compiles necessary information to complete analysis
• Evaluates account information and prepares develops plan for resolution of loans
• Executes workout plan of assigned adversely rated loans
• Performs financial analyses and collateral reviews
• Determines whether business plans and budgets are reasonable and attainable. Reviews liquidation plans if applicable
• May negotiate with borrowers, principals, debtor Company management, attorneys, accountants, consultants, and others to secure appropriate repayment on loans for less complex agreements within parameters defined by workout decisions agreed upon with department management
• Coordinates documentation preparation, reviews documents and finalizes workout agreements with accounts
• Performs more routine financial analyses and collateral reviews, evaluates budget feasibility, consults with more experienced staff to make recommendations on workout terms to recover principal, interest and collection costs subject to department manager approval as necessary and communicates with accounts to finalize agreements
• May coordinate with outside attorneys for less complex accounts, utilizing knowledge of legal guidelines and industry practices to limit attorney time
• Monitors status of assigned accounts on an ongoing basis to ensure compliance with workout agreements; reviews financial statements, meets with Customers, checks on collateral and takes appropriate action as needed
• Ensures the accuracy and maintenance of Customer records and files and updates information as needed

Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below
• 1-2 years related experience
• Credit analysis skills
• Ability to read, understand and interpret financial statements and tax returns
• Familiarity with a variety of commercial loans
• Understanding of workout strategies and techniques
• Strong negotiation and communication skills
• Strong Communication skills, both verbal and written
• Strong PC skills

Desired Skills and Experience

• Knowledge of Small Business Administration (SBA) loans and related regulations

Customer Accountabilities:

• Understands and supports the Bank's Customer Service Strategy
• Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
• Models quality service delivery at every interaction
• Leads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

• Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience
• Participates fully as a member of the team and contribute to a positive work environment
• May provide leadership, training, and guidance to other team members
• Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
• Actively shares information and knowledge, and proactively learn from the expertise of others

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Our Total Rewards Package

awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.