Capital One HR Manager Workday Operations & Testing 

United States, Virginia, Richmond 

754611019

West Creek 2 (12072), United States of America, Richmond, Virginia HR Manager, Workday Operations & Testing

In this role you will manage a team of three direct reports that are dedicated to troubleshooting, system testing, testing automation and education.

Responsibilities:

• Manage team capacity and expectations for a multi-level/layered, geographically-dispersed (e.g., Richmond, McLean, Wilmington) team

• Develop and maintain a deep understanding of the end-to-end processes within the Joining Capital One Experience, inclusive of upstream and downstream dependencies

• Utilize our Workday test environments to oversee and/or perform User Acceptance Testing and troubleshoot Workday Recruiting system issues. Scope includes UAT across 6 countries.

• Cohesively partner with leaders across the enterprise to provide solution-oriented, Workday consultation on various HR initiatives

• Create and maintain job aids to assist team members with system steps and procedural guidance

• Influence senior leadership for buy-in of remediation recommendations

We’re looking for:

• A leader that is passionate about people leadership and able to maintain strong interpersonal relationships across a geographically dispersed team,

• is excited to operate in ambiguity and comfortable navigating white space,

• can proactively and autonomously identify and solve large, complex problems,

• possess the ability to not only adapt to change quickly, but also lead through the change with positivity

• has prior experience implementing structure and governance where it previously did not exist, and

• has outstanding communication skills with prior experience influencing leaders.

Basic Qualifications:

• At least 2 years of process or project management experience

• At least 2 years of people leadership experience

• At least 2 years of experience in a Human Resource role

• At least 1 year of experience in MS Office or Google Suite (Gmail, Google Sheets, Google Docs)

Preferred Qualifications:

• Bachelor's Degree, or military experience

• 1+ year of Workday Recruiting experience

• 1+ year of Recruiting experience

• 1+ year of training or 1+ year of communications experience

• Professional Human Resources Certification

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.