Forter Senior HR Operations Manager 

United States, New York, New York 

292665705

About the role:

This position will be based in New York following a hybrid working model.

What you’ll be doing:

• Oversee and streamline HR processes, ensuring efficiency and compliance; Identify opportunities for process improvement and implement best practices.
• Manage and optimize HR information systems (HRIS) and other technology platforms.
• Ensure HR policies and practices comply with applicable employment laws and regulations including LOAs and time off.
• Develop, update, and communicate HR policies and procedures.
• Oversee the maintenance and accuracy of employee records, ensuring data security and privacy.
• Implement and enforce records retention policies.
• Supervise the onboarding and offboarding process for global employees ensuring a positive and efficient experience.
• Oversee the timely and effective resolution of employee inquiries related to HR policies, procedures, and general HR information.
• Manage relationships with HR service providers and vendors - including health insurers, retirement plan administrators, and other service providers.
• Ensure flawless Open Enrollment occurs through Benefits brokers.

What you’ll need:

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus.
• 8-10 years of experience in HR operations or a similar role, with a track record of increasing responsibility.
• Strong knowledge of HR systems, including selection and implementation of HRIS
• Excellent leadership and people management skills, preferably in a global setting
• Analytical mindset with the ability to make data-driven decisions.
• Strong project management skills
• Exceptional communication and interpersonal skills

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• in NYC (2022)
• #3 on of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, )
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range: $166,000-184,000 annually + bonus + equity + benefits