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JPMorgan Product Delivery Manager - Healthcare 
United States, Pennsylvania, Philadelphia 
743472143

26.06.2024

Job responsibilities

  • Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
  • Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
  • Deeply understand client needs through expert knowledge of the Healthcare payments landscape, client research, analysis, and market feedback
  • Develop delivery strategy and unified value proposition to optimize Healthcare payments for our clients; understand nuances across client segments or industries and tailor strategy accordingly
  • Define and track metrics to showcase solution success, across growth, efficiency, profitability and controls
  • Communicate regular progress and executive updates to Sales, Product, and senior management stakeholders
  • Proactively seek out opportunities to improve solution, enhance client experience, drive efficiencies, improve profitability and maintain controls

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
  • Demonstrated ability to execute operational management and change readiness activities
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies
  • Doer- you can convert ideas and insights into tangible actions plans and drive measurable results
  • Analytical – use a data-driven approach to solve problems and measure success
  • Strong communication skills – structure executive presentations, and influence at different levels of the organization

Preferred qualifications, capabilities, and skills

  • Proficient knowledge of the product development life cycle, design, and data analytics