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JPMorgan Product Solutions Manager - Healthcare Payments VIce President 
United States, Pennsylvania, Philadelphia 
191034658

23.11.2024
Job responsibilities
  • Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
  • Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
  • Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
  • Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
  • Oversee the SMB PSS and Relationship Management teams and the revenue goals tied to line of business
  • Hire, train and develop a high performing team
  • Collaborate with Product, Marketing and Business Management to move product forward and improve internal processes that drive revenue, client experience and retention
  • Partner with ISV leaders and firm stakeholders on engagement and success of the InstaMed product
  • Serve as escalation point for clients and partners
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
  • Extensive experience working in a sales cycle and engaging with clients on a regular basis
  • Experience modifying preconfigured solutions to meet complex problems
  • Demonstrated prior experience working in a highly matrixed and complex organization
  • Previous management experience
Preferred qualifications, capabilities, and skills
  • Previous Healthcare Payments experience
  • Strong technical skills with understanding multiple system integration
  • Proficient in Microsoft Office Programs