Order Management Specialist (DACH)
Your role:
- Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked
- Pro-active collaboration with stakeholders until the cases are completed and prepared for further processing in the Supply Chain team
- Ensure that all parts of a customer orders are correctly listed on the order
- Collect missing information from the specialists in the sales organization
- Ensure timely hand-over of the cases to order management according to the agreed policy
- Provide support with further standardizing and documenting the way of working within the sales support team
You're the right fit if:
- You have 1-3 years of experience in matrix organization, within Supply Chain, Order management or Logistics
- You are proficient in English languages (C1), German - nice to have
- You have good communication skills and ability to cooperate with multiple functions to deliver results,
- You have the ability to prioritize your work and attention to detail,
- You have knowledge of SAP or ther ERP and Salesforce (would be an advantage)
Our benefits:
- Hybrid model of working
- Employment contract
- Annual bonus based on performance achieved
- Private medical care with the option to extend it to family members
- Benefit System cards
- Discount for Philips’ products
- Wide variety of trainings & learning opportunities
- Promotion of a healthy lifestyle in the office
- Employee Assistance Program
Onsite roles require full-time presence in the company’s facilities.
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