Uber Payment Operations Sr Manager 

United States, West Virginia 

738962089

About the Role

Also, the scope of this role is international (LATAM, India, and Africa).

What You'll Do

• Build the strategy to make payments in cash a sustainable and frictionless payment method at Uber. Leverage data to identify main pain points and design a set of initiatives to be executed in collaboration with cross-functional — local, regional, and global — teams
• Build and/or enhance reporting tools to track down key results. Produce ad-hoc analysis to deep-dive on specific topics related to cash payments
• Design and implement processes with the objective of ensuring a frictionless operation of cash payments - Collaborate with regional and local teams in diverse initiatives related to enable and/or optimizing cash operations
• Map existing processes and identify areas of improvement. Take the lead on proposing new solutions, experimenting, iterating, and implementing them.
• Product Improvement - Identify recurrent pain points and consolidate information accordingly for building a business case for product improvements
• Be an owner — Take ownership of Cash payment operations and do everything you need to support and enhance the quality of the operation and the value offered to users. We expect you to be proactive and resourceful in order to remove roadblocks and find creative solutions.

What You'll Need

• English Proficiency
• Stakeholder management to communicate strategies to senior leaders within multiple teams with the objectives of driving collaborative efforts across teams
• Strong business acumen within the Payments and e-commerce environment.
• Problem solving - Being able to tackle issues that have an impact on people, processes, and infrastructures by using logic, common sense and data. Identifying the root cause of a problem as opposed to focusing on the symptoms. Delegating tasks and managing projects involving cross-functional teams is desirable.
• Ability to make data-driven decisions and strategize with a clear action plan to solve complex problems in which business data is involved. Proven experience with quantitative data analysis required.
• Experience with storytelling: translating data insights into business intelligence with a course of action
• 5-7+ years of work experience in strategy, operations, analytics, business development, or a variety of other specialty roles with demonstrated ability in quantitative fields
• Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude and to drive analysis and get into conclusions
• Experienced communication skills that will allow you to clearly explain and justify your decision-making to high leadership and to our partners (technical and non-technical backgrounds)
• Experience creating and optimizing processes

Preferred Qualifications

• Proven experience with SQL and/or Python

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .