PNC Program Management Manager - Community Reinvestment Act CRA 

United States, Ohio, Cleveland 

73815590

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion. Preferred locations are listed within the requisition.Qualifications• A strong understanding of Community Reinvestment Act Requirements (CRA) and experience managing cross-functional teams in regulated settings
• Strong leadership and communication skills
• 10+ years’ experience in banking and compliance
• Experience with CRA community development, specifically investments and loans
• Strong CRA compliance and examination experience
• Proficiency in CRA regulatory requirements, implications, and change
• Strong project management and process development
• Exceptional problem-solving abilities and analytical mindset
• Team oriented across multiple lines of business
• Highly organized and time efficient
• Extensive experience with Excel, Word, PowerPoint, and SharePointResponsibilities• Reporting directly to the Director of CRA performance, this role will manage critical functions of the investment and lending tests
• Serving as a CRA and Community Development (CD) subject matter expert and provide training and advisory services as needed to various areas of the bank
• Monthly identification, research, and qualification and documentation of loans, investments, grants, and services of CD within the CRA or otherwise support the CBP.
• Monthly verification that all necessary documentation supporting CD purpose has been obtained, if not work with the team to obtain. Including reviewing and writing detailed descriptions and cases for why activities qualify as CD in accordance with OCC requirements
• Lead team responsible ensuring compliance/eligibility standards align with the community reinvestment act regulations
• Manage internal relationships and meet regularly with business units and regions for collaboration in developing goals, strategies, and reviewing performance to meet the company’s CRA objectives and close performance gaps
• Prepare regular reporting that includes analytical narratives on CRA performance that assist senior management on key issues
• Assist in preparation of PowerPoint materials (including graphing analysis) internal committee presentations and various projects as needed
• Ensure compliance, adherence, regulatory reporting requirements, and examination deliverables are met for the investment and lending portions of the community reinvestment act
• Assisting with development of performance context for CRA examination.
• Provide responses to internal and external examinations when applicable
• Lead and be a key contributor to projects in internal initiatives directly related to CRA modernization efforts
• Develop, implement, and maintain proceduresJob Description

• Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy. No requirement for program size.
• Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals.
• Oversight and reporting for the overall program budget while working to ensure success of the program.
• Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results.
• Coaches and develops program managers. Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Accountability, Client Counseling, Decision Making, Results-Oriented, Strategic PlanningAccuracy and Attention to Detail, Analytical Thinking, Managing Multiple Priorities, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project ManagementRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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