PNC Learning Facilitator - Retail Banking 

United States, Alabama, Birmingham 

738012165

Position: 5 days a week in-office / 8:00 am - 5:00 pm Central TimeSkills Needed:
*willingness to learn new things
*be flexible with schedule
*Preferred: experience in adult learning / experience in teaching othersJob Description

• Delivers a variety of training programs to live audiences both in-person and virtually. Provides stand-up classroom instruction.
• Manages and delivers training programs to attain learning objectives and meet learners' needs.
• Reviews training materials in relation to organizational needs, learners' backgrounds and course objectives to ensure the consistency of quality and accuracy of content.
• Ensures a variety of learning styles can be met by selecting appropriate methods and media for instructional delivery.
• Monitors participant progress and instructional program effectiveness; establishes and maintains a learning environment to actively and freely promote learner engagement and participation.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Adult Learning: Theory and Practice, Coaching Others, Live Instruction, Mediated Instruction, Sales Training, Storytelling, Training Programs ManagementRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the