Truist Learning Facilitator - Mortgage Lending 

United States, North Carolina, Charlotte 

73779327

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Effectively deliver exceptional blended learning experiences using a variety of instructional delivery methods incorporating adult learning principles and theories.
2. Maintain in-depth knowledge of the supported line of business and is viewed as a content subject matter expert.
3. Provide consultative input on projects that involve key stakeholders.
4. Effectively communicates using storytelling and questioning techniques to adapt the learning experience for practical day to day application and aid in learning retention.
5. Foster an environment conducive to learning that is engaging, inspiring, and safe, supporting inclusion and diversity.
6. Provide feedback and make recommendations for improvement and enhancements to training curriculum and programs.
7. Observes and provides feedback to less seasoned facilitators and makes recommendations to improve facilitation skills
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Business, HR, Adult learning, or related field or equivalent education and experience.
2. Relevant Line of Business experience required*
3. Engaging, high energy hands-on professional with exceptional written and verbal communication skills.
4. Possesses knowledge of adult learning theories and experiences with a variety of modern learning modalities (instructor-led, case studies, scenarios, simulations, mobile, micro-learning, social, coaching, mentoring, etc.).
5. Strong skills translating learning theories into facilitation delivery that create practice, skill acquisition/building, and create the appropriate climate for performance and behavioral change.
6. Passion for training delivery and experience of delivering training, presenting, and facilitating content.
7. Strong, professional executive presence, and business acumen.
8. Execute superior technical skills, including proficiency in Microsoft Office, Adobe Connect, WebEx.
9. Ability to influence and be a leader for organizational change.
10. Self-starter with the ability to multi-task, work independently and collaboratively, and possess problem-solving skills

11. Must have Mortgage Lending experience.

Must have Mortgage Lending experience. Retail/Premier/Wealth: At least 5-7 years mortgage or retail/wealth lending/credit experience.

Leadership:
- 5 to 7 years of experience in adult facilitation delivering to multiple levels of leadership such as supervisors, managers, directors, etc.
- 5 to 7 years of leadership and management experience with an emphasis on role-modeling, facilitating, and coaching.

1. Professional Learning Delivery certifications (or the equivalent)
2. Previous financial services training experience

3. Leadership: Certifications for Myers-Briggs Type Indicator (MBTI), Tracom, Situational Leadership, or other human development-related coaching models