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Red hat ServiceNow Developer 
India, Maharashtra, Pune 
737100297

01.09.2024

What will you do?

  • Maintain existing ServiceNow modules to support the business and IT Service Management practices

  • Create reports, dashboards, and workspaces

  • Proactively monitor applications including licensing, usage, activityImplement additional ServiceNow modules and install plugins

  • Adhere to standards for implementations in ServiceNow to ensure consistency and supportability of customizations

  • Perform platform upgrade activities including remediations, review of key update sets, defect resolution

  • Develop automated and functional test cases for regression testing, and execute them as part of any ServiceNow platform or module upgrade/change

  • Drive the improvement of our ServiceNow implementation and service offerings based on user feedback

  • Create custom workflows to support business processes

  • Perform data imports

  • Create integrations and process automation

  • Administer and maintain API and data integration processes between ServiceNow and other services

  • Create and maintain ServiceNow Business Rules and Metrics

  • Create and maintain Service Catalog Items and Knowledge Bases

  • Perform platform and module access administration as needed

  • Work with key stakeholders, ServiceNow and vendors when delivering solution

  • Perform other duties as assigned

What will you bring?

  • Bachelor's degree (or equivalent work experience) and 2 years working as a ServiceNow application developer

  • ITIL Foundation v4 certification preferred

  • Experience with event and monitoring tool integrationsExperience in API integrations with ServiceNow

  • Experience working with multiple developers in one ServiceNow environment

  • Experience using ServiceNow Orchestration and Performance Analytics

  • SDLC experience in Agile / SAFe environment strongly preferred

  • Proficient in JavaScript, AngularJS, and HTML to create scripts in the course of normal ServiceNow administration duties

  • Excellent time management and planning capabilities

  • Ability to work in fast paced environment, with multiple technical and non-technical teams

  • Ability to collaborate and communicate as part of a diverse team

  • Understanding of enterprise IT architecture