JPMorgan Merchant Services Business Development - Executive Director 

United States, California, Palo Alto 

73580887

As an Executive Director within Business Development in Merchant Services, you will focus primarily on generating new business from prospective clients. You will work closely with an established team of Commercial Bankers and Treasury Sales teams within the Technology & Disruptive Commerce segment. This tech focused banking group will bring a widespread or client types spanning multiple different sub verticals (i.e. Software, Internet, Applied Tech, Climate Tech, Disruptive Commerce, and Payments)

Job Responsibilities

• Cultivates new business opportunities within the portfolio by aligning with the Banker and Treasury team to achieve individual sales goals
• Serves as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across JP Morgan
• Create strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning
• Build template-driven business case quantification for clients in support of payment solutions
• Completes analysis to competitively identify and price JP Morgan products and services for profitability
• Demonstrates ability to communicate effectively both verbally and in writing with key decision-makers at a variety of levels (C-level executives) to evaluate needs, propose solutions from our suite of merchant services products
• Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions; works with internal partners to ensure successful implementation and product ramp-up
• Protects the firm by following sound risk management protocols and adhering to regulatory requirements. Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
• Apply consultative influencing and selling to develop and execute strategies to deliver appropriate solutions across various stakeholders. I.e. Finance, IT, Product, Marketing
• Drive complex contract renegotiations
• Make recommendations on new products and services dependent on client input and general industry observations

Required qualifications, skills and capabilities

• Possesses a minimum of 8+ years of related sales and relationship management experience
• Strong knowledge of the merchant services industry, products and services with a strong technical acumen
• Excellent communication skills with individuals at all levels, internally and externally
• Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance needs of clients with associated risks and interests of the firm
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

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